Contact Us

Thank you for visiting Lenvicy. If you have any questions about your order, product details, shipping status, returns, refunds, or general inquiries, our customer support team is here to help.

Customer Support Email

Email: info@lenvicy.store

We usually respond within 24–48 business hours. Please note that response times may be longer during weekends, holidays, or peak shopping periods.

For Order Support

When contacting us about an existing order, please include the following information so we can assist you more quickly:

• Your full name
• Your order number
• The email address used at checkout
• A clear description of your question or issue
• Photos or videos if the issue is related to a damaged or incorrect item

Important Note

Please make sure your email address is correct when placing an order. Order confirmations, shipping updates, and tracking details will be sent to the email address provided at checkout.

We appreciate your patience and will do our best to assist you as soon as possible.